SWFL Music Bingo Privacy Policy

Introduction

SWFL Music Bingo LLC (“SWFL Music Bingo,” “we,” “us,” or “our”) respects your privacy. We collect only the information we need to book and deliver our Music Bingo (SINGO), Karaoke DJ, and Music DJ services, and we never sell it.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, swflmusicbingo.com, and to information you share with us by phone, email, text message, or in person when booking an event.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect a small amount of personal information, and only what you choose to give us when you contact us or book an event.

Contact information. When you submit a form on our website, call, email, or text us, we may collect:

• Your name
• Your email address
• Your phone number

Event details. To plan and deliver your event, we collect the event location (such as the venue name and address), date, time, and any other event details you choose to share with us.

Website information. Like most websites, our site and hosting provider may automatically record basic technical information, such as your browser type, device type, and pages visited. See “Cookies and Website Data” below.

We do not collect payment card numbers. See “Payments” below.

How We Use Your Information

We use your information only to provide and support our services, including to:

• Respond to your inquiries and send quotes
• Schedule, confirm, and plan your event
• Travel to and set up at your event location
• Send invoices, receipts, and event reminders
• Contact you about changes to your booking
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, trade, or give your personal information to third parties. We do not share it with anyone for their own marketing purposes.

The only exceptions are:

• Payment processing. If you pay by credit or debit card, the payment is handled by Stripe, as described in “Payments” below.
• Legal requirements. We may disclose information if required by law, subpoena, or court order, or to protect the safety of our clients, staff, or the public.

How We Protect Your Information

We prevent unauthorized access to and sharing of your personal information through the administrative, technical, and physical safeguards below.

Administrative safeguards

• Access to consumer data is limited to authorized personnel of SWFL Music Bingo LLC who need it to book or deliver your event.
• We collect only the information needed to provide our services.
• Your information is used only for the purposes described in this policy.

Technical safeguards

• Our website uses SSL encryption (HTTPS) to protect information submitted through our forms.
• Business email, calendar, and booking accounts are protected by strong passwords and two-factor authentication where available.
• Our website, software, and devices are kept up to date with security updates.
• Card payments are processed on Stripe’s secure platform, and we never store card numbers.

Physical safeguards

• Computers and phones used to access client information are password or PIN protected.
• Printed event details are kept secure and shredded when no longer needed.

No transfer to external organizations

Consumer data is not sold, rented, shared, or transferred to external organizations under any circumstances. When you pay by card, you enter your payment details directly on Stripe’s platform, as described in “Payments” below.

Payments

Card payments are processed entirely on Stripe’s secure platform. SWFL Music Bingo does not collect, store, or have access to your full credit or debit card number, expiration date, or security code.

When you pay through Stripe, the information you provide is governed by Stripe’s Privacy Policy. We may receive limited confirmation details from Stripe, such as your name, the amount paid, and whether the payment succeeded, so we can match the payment to your booking.

Phone Calls and Text Messages

We communicate with clients primarily by phone and email. We send text messages only in reply to a text you send us first, or if you ask us to communicate with you by text. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP, or by contacting us directly.

Cookies and Website Data

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. Cookies are small files stored on your device by your web browser.

You can set your browser to refuse or delete cookies. Some parts of the website, such as forms or the events calendar, may not work correctly if cookies are disabled.

Children’s Privacy

Our services are offered only to adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

Data Retention

We keep your information only as long as needed to provide our services, maintain business and tax records, and meet legal requirements. When it is no longer needed, we delete it or securely dispose of it.

Your Choices and Rights

You may contact us at any time to:

• Ask what personal information we have about you
• Correct or update your information
• Ask us to delete your information, unless we must keep it for legal or business record purposes
• Stop receiving calls, texts, or emails from us

We will respond to your request within a reasonable time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date below.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

SWFL Music Bingo LLC Fort Myers, Florida Email: info@swflmsucibingo.com or Phone: 239-686-0607 Website: https://swflmusicbingo.com

Effective date: September 26, 2026